Stop Losing Track of Repairs — Automate Your Entire Check-In Process!

Give customers a fast, professional way to check in their devices while your system automatically organizes repair orders, sends status updates, manages pickups, and keeps every repair accounted for.

How it Works

Step 1: Customer Checks In Their Device

The customer uses the in-store tablet to enter their contact information, device details, and describe the issue they are experiencing.

Step 2: A Repair Order Is Automatically Created

The system instantly creates and organizes a digital repair order so the technician has all customer and device information in one place.

Step 3: Customer Receives Confirmation

The customer automatically receives a confirmation message letting them know their device has been successfully checked in.

Step 4: Technician Manages the Repair

Staff can view the repair order, update the repair status, add notes, estimated costs, technician information, and other important details.

Step 5: Customer Receives Automatic Status Updates

When the repair status changes, the customer can automatically receive updates without needing to repeatedly call the shop.

Step 6: Customer Is Notified When the Device Is Ready

Once the repair is complete, the system automatically sends the customer a message letting them know their device is ready for pickup.

Step 7: Pickup Reminders Are Sent Automatically

If the device is not picked up, automated reminders can continue notifying the customer, helping reduce devices sitting in the shop unnecessarily.

Step 8: Repair Is Marked as Picked Up

Once the customer receives their device, the repair order is updated and the entire repair history remains stored digitally.

Step 9: Customer Receives a Review Request

After pickup, the system can automatically send the customer a review request, helping the repair shop generate more positive online reviews.

(*Note: this offer is only available for a limited time. Get your locked in today, to ensure that you don’t miss out!)